Travel Rule Notice

1. Why sender and recipient details travel with your payment

When you send or receive a transfer, information about the sender and the recipient is attached to it. This is required by Regulation (EU) 2023/1113 , known as the Travel Rule. The obligation sits with our regulated Partners; Partners outside the European Union apply the equivalent rules of their own jurisdiction.

2. What information is attached

For each transfer this includes the name, the account or wallet identifier and the address or equivalent details of both the sender and the recipient. We collect this at onboarding and when you instruct a transfer.

3. What we use it for

This information is used to execute the transfer and to prevent, detect and investigate money laundering and terrorist financing. It is not used for any other purpose.

4. Missing information

If a transfer arrives without the required information, or we cannot obtain it, the transfer may be delayed, rejected or returned, and our Partner may treat it as a risk factor.

5. Self-hosted wallets

In the payment service, transfers are made only between accounts held at regulated providers, not to or from self-hosted wallets.

6. Your data

How we handle this data, including how long we keep it and your rights, is in our Privacy Policy.