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Travel Rule Notice

Version 1.0 · Effective from 1 September 2026 · Last reviewed 27 August 2026

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1. Why sender and recipient details travel with your payment

When you send or receive a transfer, information about the sender and the recipient is attached to it. This is required by Regulation (EU) 2023/1113 , known as the Travel Rule.

2. What information is attached

For each transfer this includes the name, the account or wallet identifier and the address or equivalent details of both the sender and the recipient. We collect this at onboarding and when you instruct a transfer.

3. What we use it for

This information is used only to prevent, detect and investigate money laundering and terrorist financing. It is not used for anything else.

4. Missing information

If a transfer arrives without the required information, or we cannot obtain it, the transfer may be delayed, rejected or returned, and it may count towards deciding whether a transfer is suspicious.

5. Self-hosted wallets

Transfers are made only between accounts held at regulated providers, not to or from self-hosted wallets.

6. Your data

How we handle this data, including how long we keep it and your rights, is in our Privacy Policy.